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Custom software

Custom software development, built around how you work

When off-the-shelf software does not fit, we build the system around your process. Web platforms, client portals, internal dashboards and the databases behind them.

Example client portal
  • Each client's details in one record
  • Documents sent and received
  • Status each client can follow
  • Changes recorded against the record

What we build

  • Web platforms

    One system for a process that now runs across spreadsheets, email and several tools.

  • Client portals

    A place where clients see their own records and send you documents.

  • Internal dashboards

    Live views of the figures and tasks your team works from.

  • Databases

    Designed around your questions, so each figure traces back to its source.

How a build runs

  1. 01Get in touch

    You describe the process and what is not working today.

  2. 02Map and agree

    What the system does, who uses it and what stays with a person.

  3. 03Build in stages

    You see working pieces as they are built.

  4. 04Run alongside

    It runs next to your current process until you are happy to switch.

Questions

What is custom software development?

Building software around one business's process, instead of adapting the business to a packaged product. For us that usually means a web platform, a client portal, an internal dashboard or the database behind them, connected to the systems you already use.

Do we need custom software, or will an off-the-shelf tool do?

Often an existing tool is enough, and we will say so. Custom software earns its place when your process is unusual, when the work spans several tools or when clients or staff need to see their own part of it.

What are internal tools?

Software only your own team uses, such as an admin screen, an approvals workflow, a dashboard or a place to record and track work. They replace the spreadsheets and email threads a process has outgrown.

Can you show examples?

Yes. Our case studies include a finance platform for an international events company, a performance database for an Australian sports nutrition brand and a client onboarding portal for a UK accounting practice.

Do we have to replace the systems we already use?

Rarely. The platform connects to your accounting system, CRM and other tools and leaves them in place where they work.

How do you decide what to build first?

We map the process with you and build the piece that removes the most work first. If you are not sure where to start, an AI opportunity assessment ranks the options.

Who can see and change what?

We agree access with you before building, and the build is set to keep a record of changes to the important records.

How big is a build?

It depends on how many people use it and how many systems it connects to. We agree the scope with you at the start and build in stages.

What would you like to build?

Tell us about the process you want to improve and we'll say whether we can help.