Terms of service
These terms govern your use of the GME Solutions website and our client reporting portal. GME Solutions operates in both the United Kingdom and Australia, and these terms are written to work for clients in either country (and elsewhere). By using this site or the portal, you agree to them.
If you have a signed engagement letter or services agreement with us, that document takes precedence over these terms for the work it covers. These terms fill the gaps; they don't replace it.
Who we are
GME Solutions provides consulting, AI and automation services, and marketing performance reporting for businesses. You can reach us via the contact form.
The client portal and connected accounts
As part of our reporting services, we may send you a secure, time-limited link inviting you to connect data sources (such as Google Search Console or Google Analytics) so we can prepare reports for your business. When you connect an account:
Access is read-only. We request the minimum permissions needed to read your traffic and search performance data. We cannot edit your website, settings, campaigns, or billing through these connections.
You stay in control. You can revoke our access at any time from your Google account's security settings, or by asking us to disconnect and delete the connection. Revoking access stops future data collection immediately.
You must be authorised. Only connect accounts you own or are authorised to share on behalf of your business.
Google user data
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use connected Google data solely to provide the reporting and analysis services you or your business have engaged us for. We do not sell it, use it for advertising, or use it to train AI models. See our privacy policy for the detail on how this data is stored and protected.
Acceptable use
Don't misuse the site or portal: no attempting to gain unauthorised access, no interfering with its operation, no using it to transmit malicious code, and no scraping or reselling its content or data. Secure links we send you are for the named recipient — don't forward them to people outside your organisation.
Intellectual property
The content on this site — text, design, graphics, and software — belongs to GME Solutions or its licensors. Reports we prepare for you are yours to use for your business once any agreed fees are paid. Your data remains yours; connecting an account grants us only the limited licence needed to provide the services.
No advice without engagement
Content on this website — including blog posts, case studies, and dashboards shown in demos — is general information, not accounting, tax, financial, or legal advice. Professional advice is only provided under a signed engagement letter that sets out its scope. Don't act on general content without taking advice on your specific circumstances.
Service availability and liability
We aim to keep the site and portal available and accurate, but they are provided “as is” and we can't promise they will be uninterrupted or error-free. Reports depend on data from third-party platforms (such as Google), and we aren't responsible for the accuracy or availability of those platforms.
To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the website or portal, and our total liability in connection with them is limited to the fees you have paid us for the relevant service in the twelve months before the claim. Nothing in these terms excludes or limits liability that cannot be excluded by law — including liability for death or personal injury caused by negligence, or for fraud, under the law of England and Wales.
Your consumer rights
United Kingdom: If you deal with us as a consumer, nothing in these terms affects your statutory rights, including those under the Consumer Rights Act 2015.
Australia: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded. Where liability for breach of a non-excludable guarantee can be limited, our liability is limited (at our option) to resupplying the services or paying the cost of having them resupplied.
Suspension and termination
We may suspend or withdraw access to the portal if these terms are breached or if we reasonably believe access is being misused. You can stop using the site and portal at any time, and can ask us to disconnect any connected accounts and delete the associated data.
Changes to these terms
We may update these terms from time to time. Material changes will be reflected on this page with an updated date, and continued use of the site or portal after a change means you accept the updated terms.
Governing law
These terms are governed by the law of England and Wales, and disputes are subject to the non-exclusive jurisdiction of its courts — except that if you are an Australian consumer or small business, this does not prevent you relying on the Australian Consumer Law or bringing proceedings in your local courts where you have a legal right to do so. An engagement letter may specify a different governing law for the work it covers.
Last updated: July 2026